4 Principles

Rapid Response

downtime is the great enemy

24 Hours/
7 days a week

always available

preventative maintenance

scheduled and strategic

long-term service

we stand by our work

Our company’s philosophy has always been to have long-term relationships with our clients/partners. We know our existence depends on providing the highest level of rapid service AFTER the initial project ends.

Our service department understands that your audio visual systems are critical to your business communications and therefore these systems must stay operational. That is why our service department is available 24 hours/7 days a week.

A staple in our service offering is Preventative Maintenance. Instead of reacting to a problem, we want to prevent the problem from happening in the first place. Our technicians will perform a thorough inspection of your equipment at predetermined dates during your warranty period in order to prevent failures and avoid costly repairs.

After the warranty period, Baker Audio Visual offers many levels of long-term service to fit your business ranging from time and material to fully staffed, on-site support.